the eduk help center
Article: EDUK enquiries/orders
Posted on 12 May 2023

EDUK enquiries/orders -

On EDUK we have a simple enquiries/orders system.

BUYERS -

If you see something that you like - you can simply click the "I'm Interested" button, this will automatically generate an enquiry to the seller.

The seller will then message you directly through EDUK to discuss requirements and payment.

Once you have agreed everything with the seller - you will be able to view the steps of your order.

See below the enquiries/order steps -

ORDER STATUS -

New
Age Verified
Paid
Accepted
In Progress
Shipped
Complete
Cancelled

SELLERS -

When a buyer is interested in your services - they may click the "I'm Interested" button on your items, this will automatically generate an enquiry for you (you'll receive a notification for this - it is advised however to check your "Enquiries" on a regular basis)

You can then message the buyer directly through EDUK to discuss requirements and payment.

Once you have agreed everything with the buyer - you will be able to update the steps of the order for the buyer to view.

CUSTOM ORDERS -

If you have a buyer who'd like something more custom/bespoke (something not already listed) - you can simply create a new "Post an offer" for you buyer and list the requirements - then simply ask your buyer to click the "I'm Interested" button. That way your buyer can check all details and you have an order on the system.

MAKING BOOKINGS -

On the enquiries/orders area - if you select "Filter Orders" you'll see a "To do list" link (this link is also within the quick links area) all of your bookings can be added within this area if you wish - this will help you keep track of your bookings.


We hope this helps!

EDUK