FREQUENTLY ASKED QUESTIONS

Q
Our opening hours -

It's just me and helpers part time so the best time to catch us is - Mon to Fri: 10am until 2pm. We are not around weekends, UK bank holidays and other personal time off. Please checkout EDUK and our main Twitter page for holiday announcements - @EroticDreamsUK.

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How to contact us -

As our Twitter page is not always manned, the quickest way to get in touch with us is through our EDUK IT and EDUK Tips pages within the platform or via our "Contact Us" page on the website. We will reply to you as soon as we can (within working hours, see above for working hours) *Please note* some responses from us may go to your spam email folder, please check there for a reply from us. We are always happy to help you!

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Site issues -

Please do not panic if the site goes offline, it basically means it is down for essential maintenance ... please refrain from messaging us as we will be inundated with requests (we are a very small team so it is difficult to reply to everyone) Please visit EDUK & our @EroticDreamsUK Twitter for any updates. If you are having issues posting on the site - please do not worry, it could mean that we are updating the site, clear your cache wait an hour before you try again. Please be reassured that we will have any issues in hand, everything is done in house and the site is backed up on a regular basis.

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Signing in issues -

Please go to "I forgot my password" on this website and complete the form provided, a link will be sent via email so you can reset your password *Please note* Some emails can go to your spam folder. The most common signing in issues (other than forgetting your password) are creating more than one account using the same email address and misspelled email addresses - example:- spaces mistakenly have been left at the front or end of your email address, adding a capital letter when it's not necessary to do so (all email addresses should be lower case) Please get in touch if you have any issues.

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Payments/pricing -

It is FREE to be a member and browse the website for 30 days. Seller premium membership is only £2 every 30 days and buyer premium membership is only £2 one off fee* This is a 2021 special offer! All payments are a pay as you go (no subscription) and payments are made via bank card - they will appear on your bank/credit card statement as "ED Online Services" so please don't worry their is no mention of fetish services.

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Do you take a commission? -

Absolutely not! It's your money.... We do not take a commission, all gift payments are made to you directly off site from the buyer and are all yours!

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Social media promotion -

We do promote EDUK members on our Twitter retweet page automatically (you can change your settings if you'd rather we didn't tweet you) If you mention us in your tweets (@EDRetweetsUK or @EroticDreamsUK) & include #DreamTeam we will retweet you as soon as we can. *Please note* the frequency of retweets and Tweet promotions cannot be guaranteed due to any current Twitter rules, guidelines, restrictions and policies that we must follow.

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Buyers pay for premium -

In our experience the more serious buyers are willing to pay a small fee for premium membership to gain access to sellers on the platform. Our 2021 fee is only £2 for life! Other platforms that charge buyers for membership can charge anywhere between £8 a month to £115.44 for life. Sellers do feel more secure talking to premium buyers because they know they are less likely to waste their time.

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What is the panty drawer? -

The panty drawer is just that your very own virtual panty drawer on the site, it's a place for sellers to upload panties, socks and any "stock" basically any items you have for sale. You don't have to model these simply snap a photo and upload it to your panty drawer. You'll notice that all photos have there own unique number top right this is to help buyers choose their favourite pair. To view and copy the sharable link go to your preferences. You can add your panty drawer link within your app "All my links" for example.

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Who we are -

Hello! Back in 2018 I was approached by a couple of fetish sellers within my family to build a unisex fetish website. At that time they found that UK panty selling platforms didn't function very well, had an expensive monthly subscription or weren't very friendly. I have developed the website over the years. Helpers & myself manage the social media accounts. Our helpers also write buying/selling tips/blogs for the website to help members. Thank you for signing up!

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My changes are not showing -

If you have made changes to your EDUK profile, such as replaced photos - sometimes you cannot see the changes straight away. Every device (PC, laptop, tablet or phone) needs to have something called the cache cleared/emptied on a regular basis, we personally do this on our devices once a week, this ensures that your device is viewing the most up to date version of the websites you are visiting. Here are a couple of YouTube clips that will help explain more about cache. https://youtu.be/heFDzyBkAcg AND https://youtu.be/K-PeUOLLk0s

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