FREQUENTLY ASKED QUESTIONS

Q
When are you available?

It's just me and the wife so the best time to catch us is - Mon to Fri: 9am until 5pm. We are not around weekends, UK bank holidays & other personal time off (checkout our Twitter page for more information - @EroticDreamsUK) Patrick.

Q
How do I contact you?

1. On our contact us page on this website. 2. Through Twitter DM @EroticDreamsUK We will reply to you as soon as we can (within opening hours) *Please note* Some emails can go to your spam folder - please check. We are always happy to help you :) Thank You Patrick!

Q
What happens if theirs an issue with the site?

Please don't panic... sometimes glitches or downtime can happen. It basically means either updates are being made to the website by us or by our server/hosting company. No timescales can be given for fixes as it depends on how complex the issue is, but please be reassured that we will have any issues in hand, everything is all done in house by me & the site is backed up on a regular basis. Please view Twitter for any updates @EroticDreamsUK. You can also contact us through the contact us form on the website.

Q
Whats new on the website?

We have been working hard on Google rankings & we are now on page 2 for some key words. Our latest update has been the optional buyer age verification, we added this option as we understand how difficult it is to ask for age confirmation. We have a lot of changes coming in 2021! So watch this space... Also just to mention we don't want to add too many complex functions as that will slow the site down & make it less user friendly on a mobile device. Please do bear in mind that we want to be the most cost effective platform for selling used underwear!

Q
Why can't I sign in?

Problems signing in? Please don't worry, go to the sign in page & click on "I forgot my password" complete the form to receive a link to reset your password (check your spam folder if no email is received from us within 10 minutes) Common errors for being unable to sign in are - 1. When registering leaving a space at the front or end of your email address. 2.Miss spelling your email address - sometimes by including capital letters in your email address that aren't originally there can create problems. 3. Trying to sign in with a completely different email address to what you used when you registered with us - if you have another email address please try signing in with that also, you can change your email address within the admin 4. Forgetting the password - make a note & keep your password safe. If you still have issues signing in please get in touch with us & we will be happy to help you :)

Q
How much does it cost?

It is FREE for both buyers and sellers to sign up to ED and have an account with us (sellers get 1 advert included) Or it is only £15.00 per year to upgrade to a seller premium account, this let's you have unlimited advert listings & unlocks features on the website (please note we do not accept PayPal for account upgrades)

Q
Do you take a commission?

Absolutely not! It's your money.... We do not take a commission, all gift payments are made to you directly off site from the buyer and are all yours!

Q
What is a featured seller?

Features sellers are shown prominently throughout the website, taking priority over standard sellers while the website is being viewed. It is a great way to ensure your profile is seen by prospective clients. You can become a featured seller for only £1.00 for 30 days.

Q
How do I become a verified seller?

To become a verified seller please click on the link within the admin of the website. Please follow the instructions & write down the numbers provided - then you need to hold the numbers near your face & take a photo, once sent your account will be updated as soon as possible (within working hours) Please don't worry the image that you send will only be for internal use to confirm verification. We encourage buyers to buy from verified sellers...

Q
How do the reviews work?

People can only review you if you send them a link to do so from your account within the website, it is not open for anyone to make a review. To ask someone for a review you log into your account, go to the left hand side on the dashboard, click "reviews" Select "request a review" from the right, complete the form provided (including your customers email address) Then click "send review request" Your customer will then receive an email from you requesting a review, if they don't receive your request- please ask them to check their spam.

Q
How much do I charge for my services?

We suggest to charge from £20 - £30 for used posted goods, any virtual services from £10 - £20. Please be respectful of your fellow sellers and not to undercut them on their pricing. You need to think about how much you think your services are worth, don't be too cheap as this puts buyers off. Know your worth ladies & gents! This is a bespoke luxury fetish service you offer here! Good Luck!

Q
How can I improve my sales?

Having your account verified gives buyers peace of mind, they are more likely to buy from you knowing that you are a real person. Also if you are verified your listings will have priority on the website. Use your free listing on the website - why not it's free! Nice photos are key and update these often this will keep your adverts fresh (we love a good selfie stick!) Know your worth .... having low prices can put buyers off! Get yourself on Twitter & don't forget to checkout our blog page for further tips - Good Luck!

Q
Do I need to age verify buyers?

Yes you do! You must check that any potential buyer is 18+ (see our blog page on how to do this) Buyers do have the option to verify their account on this platform. If buyers have a verified account - sellers are more likely to want to chat & sell to them. We would suggest that you encourage any buyer that gets in touch with you to verify their account on ED first before you discuss adult content & fetishes.

Q
Do you Tweet us on Twitter?

Yes we do Tweet you on Twitter! Mention us in your Tweets & we will Retweet you when possible. We try our best to Tweet your profile & adverts, frequency of Tweets cannot be guaranteed due to Twitter rules. Below is how to give us permission to Tweet you - 1. Log into your account. 2. Click on the menu on the left. 3. Click on "Your details" 4. Click "Yes" for Post my live listings to the Erotic Dreams & EDRetweetsUK Twitter page. (Recommended) 5. Scroll down to Twitter name & add it like this @EDRetweetsUK don't forget the @ sign! 6. Click Save.

Q
What is ED #DreamTeam?

Mention us on Twitter @EroticDreamsUK & you will appear as a featured seller on this website, your profile will also be displayed on our special #DreamTeam page. We do this not only to help promote you but to show you our appreciation for mentioning us on Twitter!

Q
Do you have any buyer/seller Kik groups?

We have a no drama policy, so unfortunately we don't have any buyer/seller Kik groups. The reason for this is we don't want to get involved with any buyer/seller conflict, we support you all. Any conflict within these groups is for you guys to rectify between yourselves. We wish you the very best of luck with your Kik groups!

Q
How do I buy from sellers?

Buyers need to create an account, login to your account - click on your chosen seller or advert to use the contact form provided or you can message sellers via the messaging area within the website. All transactions and orders are completed off site directly with the seller. It is so easy!

Q
What is buy me a coffee?

Buy me a coffee (www.buymeacoffee.com) is a great platform for creators! It is for anyone with an audience eg: YouTubers, writers & more. It is a way to accept treats, tips & donations from your supporters or fans. You can connect this to your PayPal account or your Stripe account *for further information, fees & terms and conditions please visit buy me a coffees website* Once you have created an account you can copy the link & paste it within your ED account - it will then show up on your profile (your buy me a coffee account is managed by you and if you have any issues with their service you will need to contact them directly)

Q
Who are ED?

Hello, we are a husband and wife friendly team & we thank you for joining our #DreamTeam ! I decided to build a unisex fetish selling website myself - after family noticed that other fetish sites dont function very well or are expensive. ED went live in 2018, we are constantly working on the website to improve how it works. On ED you can advertise your used underwear & other fetish items. We like to keep our prices low to help YOU sellers maximize your earnings! Why not join its free to sign up for both fetish buyers and sellers! All the Best! Patrick :0)

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