Our working hours -

It's just me (Patrick) and the Mrs part time so the best time to catch us is week day mornings. We are not around weekends, UK bank holidays and for any other personal time off. Please checkout our EDUK Tips page (within ED Emporium) for our holiday announcements. We are always happy to help you!

Signing in issues -

The most common signing in issues (other than forgetting your password) are creating more than one account or having a capital letter at the beginning of your email address. If you still can't log in please go to "I forgot my password" on this website and complete the form provided, a link will be sent via email so you can reset your password *Please note* Some emails can go to your spam folder. Please get in touch if you have any issues & we will be happy to help!

How to contact support -

For support requests you can contact us via our Contact Us page on the website or you can contact us within the platform via Your Profile page (please note that we will reply to you asap within working hours, please check your spam/junk email folder for replies from us) For site suggestions & non urgent requests you can get in touch with us is through our EDUK IT & EDUK TIPS pages within the site (our twitter pages are not manned for any support requests) We are always happy to help you!

Having trouble with a member? -

We are so sorry that you've had a little trouble. Most of the time if you don't engage in conversation & block the member this usually resolves the issue. In more extreme cases such as:- failure to deliver a product/service, potential scammers, abusive/harassing behaviour, directly copying content & failure to confirm their age - you can report a member. What do EDUK do? Once the member has been reported enough times - we suspend their membership while we investigate the issue. During suspension they maybe visible on areas of the site, please don't worry they cannot log in & contact you. We are always happy to help you!

How to delete your profile -

Follow these simple steps to delete your account - 1. In your account go to profile options 2. Scroll down to account settings 3. Select preferences 4. Scroll down to the big red button "cancel my account & delete my data" We are sorry to hear that you wish to leave EDUK, if there's anything we can do to improve your experience with us - please get in touch. All the best for the future!

Site issues -

Please do not panic if the site goes offline, it basically means it is down for essential maintenance ... please refrain from messaging us as we will be inundated with requests (it will be difficult to reply to everyone) Please visit EDUK & our @EroticDreamsUK Twitter for any updates. For the best user experience it's best to clear your cache now and again. Please be reassured that if issues do arrise we will have everything in hand, everything is done in house and the site is backed up on a regular basis.

Payments -

It is FREE to sign up. Seller premium membership is pay as you go every 30 days. Buyer premium membership is one off life time fee. Payments are made via bank card - they will appear discreetly on your bank statement as "ED Online Services" or "EDSERVICES" (no mention of fetish services) if you wish to pay via another payment method - please get in touch & we will be happy to help you.

Do you take a commission? -

Absolutely not! It's your money.... We do not take a commission, all gift payments are made to you directly off site from the buyer and are all yours!

Social media promotion -

We do promote premium EDUK members on our Twitter retweet page automatically (you can change your settings if you'd rather we didn't tweet you) If you mention us in your tweets using @EroticDreamsUK & include #DreamTeam we will retweet you as soon as we can. *Please note* the frequency of retweets and Tweet promotions cannot be guaranteed due to any current Twitter rules, guidelines, restrictions and policies that we must follow.

Buyers pay for premium -

In our experience the more serious buyers are willing to pay a small fee for premium membership to gain access to sellers on the platform. Our special offer fee is only £2 for life - but you need to take advantage of this offer asap to get this sale price. Other platforms that charge buyers for membership can charge anywhere between £8 a month to £115.44 for life. Sellers do feel more secure talking to premium buyers because they know they are less likely to waste their time.

What is the panty drawer? -

The panty drawer is just that your very own virtual panty drawer on the site, it's a place for sellers to upload panties, socks and any "stock" basically any items you have for sale. You don't have to model these simply snap a photo and upload it to your panty drawer. You'll notice that all photos have there own unique number top right this is to help buyers choose their favourite pair. To view and copy the sharable link go to your preferences. You can add your panty drawer link within your app "All my links" for example.

Who we are -

Hello I am Patrick & back in 2018 I was approached by a few family and friends who were panty sellers at the time to build a unisex fetish website. At that time they found that UK panty selling platforms didn't function very well, had an expensive monthly subscription or weren't very friendly. I have developed the website over the years for you to enjoy. Thank you for signing up!

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