FREQUENTLY ASKED QUESTIONS

We are sorry to hear that you wish to leave EDUK. You can delete your own profile by following these easy steps - Go to your "Account Settings" select "Preferences" scroll down & click on the big red "Delete Profile" box.

Usually if you can't sign in it's because a capital letter has been used at the beginning of your email address (some device's automatically do this upon sign up) your email address should be all lowercase. Please try these steps - 1. Please try logging in with & without a capital letter at the beginning of your email address. 2. Please check that you didn't sign up using a different email address. 3. Please re set your password using this link - https://www.edemporium.uk/edsm-password-reminder.php 4. If all of the above doesn't work - please email us via the "Contact Us" page on this website (please include your email address & "screen name")

We are a small #DreamTeam so unfortunately Admin/IT are not available 24-7 (we are typically around on weekdays) We join in the group chats each Wednesday to answer any questions about the platform. We also have a "Help Centre" available for you to access 24-7. Any announcements are made within EDUK Admin & on our Twitter page @EDEmporiumUK for your information.

We are pleased to say that membership is FREE on EDUK - with the option to upgrade to PREMIUM membership if you so wish. Premium membership is a monthly* fee of £5 (pay as you go) Payments are made via bank card - they will appear discreetly on your bank statement as "ED Online Services" or "EDSERVICES" (no mention of fetish services) if you wish to pay via another payment method - please get in touch & we can arrange annual payment via e-gift card.

Although we are UK based on EDUK you can buy and sell fetish services almost worldwide. Most of our members are from the UK & America. Some countries do not allow fetish services - however we have a blog listing most of the countries where it is advised not to sell to.

On EDUK we do not take payments on behalf of our sellers & we do not use bit coins/kink coins either. All treats, tips & gift payments are paid directly from the buyer to the seller via there own selected payment method "off site" meaning that we do not charge a commission fee because you'll receive full payment directly from the buyer. We have a "Help Center" within EDUK that explains all about gift options.

Please do not panic if the site goes offline, it means that it's down for essential maintenance ... please refrain from messaging us as we will be inundated with requests (it will be difficult to reply to everyone) Please visit our Twitter page @EDEmporiumUK for updates. If however you have a technical issue regarding your account - please email us using our contact us form, we will ask for screenshots to help fix your account.

This can be an option if you are a buyer and your account has been reported by other users on multiple occasions (usually for time wasting) So therefore you'll need to pay a one off fee in order to continue as a premium member - payment will show that you do indeed have good intentions to buy. At the moment the monies paid will go to a selection of our sellers in the form of social points. We obviously want everyone to have fun - but we must remind you that it is an emporium & it is "Pay to Play" Thank you for your understanding....

Unfortunately not, mainly because that would really confuse our existing members OR it would create extra competition for our sellers in such an already competitive market. If we notice accounts are duplicated unfortunately EDUK Admin/IT will either set them to "Free" or suspend them from immediate effect without prior notice - Thank You!

Yes we have the below "Team Rules" this is to ensure that your experience is a good one on EDUK 1. Stay safe and always age verify 2. Be courteous / no time wasting 3. No arranging meets within our platform 4. Keep nude content in private galleries 5. No promoting other fetish selling sites 6. £15+ for used underwear / items 7. No complaining or begging posts 8. Sellers must deliver on a paid service 9. No copying other members content 10. No raffles (we have no gambling licence)

We have a Twitter account @EDEmporiumUK - so please give us a follow! If you are a member of EDUK please feel free to mention us in your tweets from time to time and we will retweet your tweets! We sometimes refer ourselves as the Dream Team, so if you wanted to include that within your tweets you're more than welcome (it is best not to use hashtags as Twitter sees this as spamming) - Thanks!

If your card payment has been declined (and you definitely have enough funds to cover the payment) Please don't worry, the most common issue is that the post code section on the payment form has not been completed - please enter your payment details again and then include your post code on the form. If that does not work please get in touch & we can arrange annual payment via e-gift card.

On EDUK our main aim is to try and keep all members as safe as possible whilst using our platform. We do not have the option to send photos via our personal message area unfortunately, this is to prevent anyone from sending unsolicited pictures - when anyone does this it is actually harassment. All members have the option to create private galleries & share access with one another after verification and consent is given. Happy sharing!

Hello Patrick, Ann & family here. Back in 2018 we were approached by family and friends who were panty sellers at that time to build a unisex fetish website. They found that UK panty selling platforms didn't function very well, had annoying high monthly subscriptions, took a commission & weren't very friendly. We have developed our website over the years and have created a safe friendly environment for everyone to enjoy. Welcome to our #DreamTeam!